Refund policy

Our Commitment

At The Shop Inn, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

Returns

We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Items that are damaged due to misuse, or items returned after 14 days of delivery, are not eligible for a return.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed within 5–7 business days back to your original payment method.

Wrong or Damaged Items

If you received a wrong or damaged item, please contact us at support@theshopinn.com within 48 hours of delivery with a photo of the item. We will send a replacement or issue a full refund at no extra cost.

How to Initiate a Return

Email us at support@theshopinn.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.